Job Description for Regional Quality Operations Manager

Summary:

The Quality Operations Manager (QOM) is responsible for developing, implementing, maintaining, STANDARDIZING and measuring the effectiveness of the quality system (inspection systems, policies and procedures, measurement and testing, corrective actions, internal audits, etc.) that was established to ensure the preparation of the assembly and / or sub-assembly of products according to internal quality standards established by clients and / or applicable regulations. The QOM will resolve quality-related issues at each site under his/her responsibility and have the authority to stop the process and manage product adjustments and / or changes according to customer specifications. The QOM will also be responsible to develop and align the quality strategy with the regional business plan.

Responsibilities:

• Manage and monitor the Operation Quality System in the plants. Ensuring that the necessary processes for the quality management system are established, implemented and maintained
• Develop, align Regional Quality strategy with Business Plan and Global Quality Strategy
• Voice of Customer – Drive improvement plans to Meet Customer Performance metrics (Customer Complaints, Customer Score Cards, etc.) by using the respective format and routine (RPS A3)
• Develop capabilities within the Quality organization to allow high performance level in Partnership with HR
• Ensure EOS (Operating system- Benchmarking by process) Compliance
• Cost of Poor Quality – Drive improvement plans to improve YoY and meet the BBP Targets by using the respective format and routine (RPS A3)
• Quality requirements: Drive improvement plans to improve YoY and meet the BBP Targets by using the respective format and routine (RPS A3)
• Follow the “zero defect strategy” and apply respective management routines and track progress accordingly (see CopQ / number of customer claims)
• Interface with the Customer on all Quality related issues
• Act in line with Aptiv Values and Internal Control Procedures

Must Haves (Basic Qualifications):

• Bachelors degree in Engineering or related field
• Minimum 7+ years in Quality
• Minimum 3+ years as Plant Quality Manager
• Strong Leadership capabilities and the ability to influence others outside direct reporting structure
• Experienced in presenting problems and solutions to executive leadership team
• Fundamentals of supervision, decision making, solution of unexpected situations, knowledge and management of TS16949 & VDA
• Certification IATF 16949 Auditor (Lead auditor preferred, minimum Internal Auditor).
• Experienced with new line implementations, ramp-up, process changes on production lines
• Knowledge of Automotive Quality Core Tools (APQP, FMEA, MSA, PPAP, SPC)
• Six Sigma knowledge
• 8-D expertise
• Statistical Knowledge
• Availability to travel nationally and internationally on short notice
• Demonstrated leadership, teamwork and communication (written and verbal) skills
• Ability to work under pressure in a fast paced/dynamic environment: problem solving & decision making
• Must be proficient with computers and demonstrated skills in office applications such as MS Word, Excel, PowerPoint, Outlook, Minitab, etc.
• Must be authorized to work in the US on a permanent basis

Nice to Haves (Preferred Qualifications):

• Master’s Degree
• Six Sigma Black Belt certification
• Experience in automotive industry
• Multi plant supervision

About Signal & Power Solutions

Signal & Power Solutions leverages our heritage as a global architecture provider and systems integrator to deliver the high speed data and electrical power distribution systems required for feature rich, highly automated vehicles.

Some see differences. We see perspectives that make us stronger.

Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv’s success. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. When you join our team, you’ll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.

Some see technology. We see a way to make connections.

At Aptiv, we don’t just see the world differently; we work to change reality. That means developing technology that rewrites the rules of what’s possible in the pursuit of making transportation safer, greener and more connected. Today there are more than 180,000 of us globally, located in 44 countries, and united by one mission. Join the movement and together, let’s change tomorrow.

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.